What Information We Collect and Why
When you create an account, we collect your mobile number, email and payment wallet details to link your bKash, Nagad or Rocket account for deposits and withdrawals. We record transaction timestamps, amounts and wallet identifiers to reconcile payments and detect duplicate or fraudulent requests. Session cookies
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track your login state so you don't need to re-enter credentials on every page. We log your IP address and device type to flag unusual access patterns and protect your account from unauthorised logins. We never sell your contact details or transaction history to third parties.
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Marketing messages are sent only if you opt in during registration, and you can unsubscribe at any time from account settings. Data retention follows standard financial record-keeping: transaction logs are kept for three years, account profile data remains active until you request deletion, and session cookies
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expire after fourteen days of inactivity. If you close your account, we anonymise your transaction history within ninety days and delete personal identifiers immediately. Access to your data is restricted to authorised support staff who handle withdrawal verification, payment reconciliation and account-security incidents. We use industry-standard
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encryption for payment data in transit and at rest. This policy applies to users in regions where our service is permitted under local law; eligibility depends on your jurisdiction and you are responsible for confirming that access complies with applicable regulations in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.